When I go to my decals (any), I click the decal and the thumbnail will never load on the website and is stuck on the loading widget.
Notably, all of the affected users (that I have seen this happen to in their inventories) are currently enrolled in the Beta program.
What I see when I look at the asset page of a decal I uploaded (GIF)
Repro cases
This happens to the thumbnails of all the Decals that I uploaded (Roblox).
Some other users that I have noticed this happening to:
Details of asset thumbnails for Decals not loading for above users (images/text)
EDIT: Right after I took the screenshot above, the image with the name “I <3 Bakiez” loaded. I think this might of happened due to it being in someone else inventory (that was not on the beta enrollment).
In the image above, all decals load bar two of them. I believe that image #1 is the only one off-sale, supporting the theory that images load when in someone else’s inventory only. I believe image #2 is not in someone else’s inventory. I believe the rest of all the images are in someone else’s inventory.
As you can see above, Ap_inity has of their images offsale and only two did load (for some reason).
Step to reproduce
To the best of my knowledge I and everyone listed in this post are on the Beta program.
Develop page repro steps:
- Go to Decals on the Develop page (Create - Roblox)
- Find a Decal that is off-sale, or has been put on sale but has not been taken by anyone (0 takes)
- Observe the asset thumbnail
Inventory repro steps:
- Go to Decals in your inventory (Roblox)
- Observe the asset thumbnails
Note: For the second set of steps, you can do it with someone else’s inventory, as long as they are on the Beta program and you have permission to view their inventory.
Additional information
The issue occurs 100% of the time across all devices on the main Roblox website.
I first noticed the bug three days ago (25th of May), but it probably has been occurring for myself from the 24th of May, since that was when I was added to the Beta program. All users that I have seen this occur to are in the Beta program.
It seems that any images that are off-sale (apart from one or two, but could be because someone took one then it was taken off-sale) would not load, and any images that were on sale and had been “taken” were appearing. The images that did load on my profile after a while have had sales.