Recently devex rates have been increased 8.5%. When I go to the creator dashboard to cash out my robux the exchange amount is still the old rates of 0.0035. This image shows that my 50,000 robux equates to about $175. Though, after the new update it should show it to be about $190.
The new rate only applies to Robux earned after September 5th, 10 AM PT. If your Robux are before then, they’ll still cash out at the old rate.
I earned this on September 12th
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To get a detailed review of the rate applied to specific Robux in your account, Please file a customer support ticket.
Why the Old Rate May Still Apply
Holding Period: Earned Robux often goes through a holding period before it’s deposited. This means some Robux deposited after 9/5 may have been earned before the rate change took effect.
Group Payouts: For group payouts, the rate is determined by when the group originally earned the Robux, not when the payout was distributed. This means group funds might be calculated at the old rate.
For more general information, please refer to the Developer Exchange Help and Information Page.
How can I figure out how much a group payout will be worth once cashed out? This is causing payout issues for our game because we can’t make accurate payments.