Hello! I got this error message twice when I tried to devex. The first time I devexed using my own name. The second time, I input my dad’s name since the Tipalti account was under his name and email. However, both times it got rejected.
I’ve spent a few hours trying to search some problems other people had, but I couldn’t find any super useful information. I did find something about changing the tax forms and stuff.
Last time I devexed was around 2022. Since then, we have moved. Does that mean I would have to edit the tax forms and the general information? Or is it something else?
I’ve already tried devexing 3 times, and want to make sure that my 4th one is definitely successful
If you use a name that is different than your DevEx Portal Account then you must create a support ticket at Roblox Support, Make sure its “Developer Exchange Program (DevEx)” and submit the proper sub-category, make sure to state that you used a different name and request to ID Verify to fix such issue,
If you had any spelling mistakes or such inputting the name then you will have to contact roblox and roblox will request you to ID Verify/such most likely.
Contact roblox support (DevEx) and wait for a response, if they dont reply after 9 days then create another support ticket and repeat.
Using an incorrect name once, requires during the verfication process again i think.
As-well, if you do move or such, make sure to edit the information you gave to Roblox to reflect the latest information.