When attempting to request a review for the Questionnaire Review requirement under immersive ads eligibility, the “Request Review” button does not function correctly.
After clicking the button, an error message appears at the top of the page stating:
“Error requesting questionnaire review”
The review request is not submitted, and the status does not change. This prevents the experience from progressing past the “Pending Questionnaire Review” state and blocks immersive ads eligibility.
Steps to reproduce:
- Go to Creator Hub.
- Open the affected experience.
- Navigate to Monetization, then to Ads Eligibility.
- Click the “Request Review” button under “Questionnaire Review.”
- Observe the error message: “Error requesting questionnaire review.”
The issue consistently reproduces.
Visual:
Screenshot attached showing:
Browser Info: Chrome 145 on Linux
Expected behavior
After clicking the “Request Review” button, the system should successfully submit the questionnaire review request and update the status to indicate it is under review, with a status update provided within 24 hours as stated in the announcement of this new eligibility requirement.
Instead, the request fails immediately with an error message and no status change.