Error whilst uploading badges - "'Upload failed. Make sure what you're uploading is an image."

Help and Feedback Art Design Support
#1
  1. What do you want to achieve?
  • I am trying to upload a simple badge to my group game.
  1. What is the issue?
  • No matter what I try, I am getting the error ‘Upload failed. Make sure what you’re uploading is an image.’ 100% of the time. Both my account, and my group have sufficient funds to make the purchase to upload the badge.
  1. What solutions have you tried so far?
  • I’ve tried searching the forum for the error message, though no posts are helpful from what I have found myself. I’ve tried renaming the badge to make sure it isn’t being filtered, I have checked and double checked that the badge image is 512x512 pixels (the correct size), and I’ve tried exporting it as a png, jpg, and other file formats supported however none have worked so far.

I have successfully been able to upload this as a decal, but not a badge.

Video:

2 Likes
#2

Might be a roblox issue, we’re having the same problem

1 Like
#3

I am also experiencing this issue.

1 Like
#4

The same thing is happening to me.

1 Like
#5

The issue seems to have gone. Are you guys still experiencing this issue?
@KingBr1ck @Wulfhardt @DantesDivine

image

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#6

It works now; thanks for the update!

#7

No must have been temporary thing, was able to create the badge properly now.