Event Image Upload Fails With Permission Error

I am unable to upload an image while creating an event for an experience that I own. Whenever I select an image and try to upload it, I receive the following error:

“User has insufficient permissions to perform this operation.”

I have permission to manage the experience (I own the experience) and can edit the other event information normally. The issue only happens when I try to upload/edit the event’s image.

  1. Open the Creator Dashboard
  2. Go to Experiences and select an experience
  3. Select the “…” on the experience and select “Configure this Experience”
  4. Go to “Events & Updates” under “Engagement”
  5. Attempt to create a event and upload it with a image uploaded.
  6. The upload fails and displays: “User has insufficient permissions to perform this operation.”

Expected behavior

Since I own the experience and have permission to manage it, the image should upload successfully and be available to use as the event thumbnail.

A private message is associated with this bug report

8 Likes

im getting this exact same error as well very strange

5 Likes

In my case, the event was even uploaded several times without an image, while the same error kept occurring

1 Like

I am also getting this issue. I am the owner.

1 Like

Same thing for me. Bumppppppppp

1 Like

Same thing here, seems to be effecting all of the experiences under Sonar Studios too, unable to upload event thumbnails. Quite frustrating.

1 Like

Same error here, no one in my studio can change any events images!

1 Like

We are experiencing this for Creatures of Sonaria with eventIds today;

2779977680576184912
7927753451146838634

hoping for a quick Roblox fix on this :crossed_fingers:

1 Like

Happening to us too on Vagrant Survival : (
3401003580478587489

1 Like

No point me butting in but also happening with any event by Project Yuro. It flat-out refuses to update the picture of the event(s), showcasing the error, but it also showcases the error whether updating any other information, however the other details proceed through after a few minutes it seems.

1 Like

I have been experiencing the same, I am also the group owner

1 Like

Hello, are you all still experiencing this issue? I believe it should be fixed now., thanks for your patience here.

1 Like

It has been fixed! Thank you all very much :folded_hands:

1 Like