Event Prompt forcing selection mode and creating weird movements for PC players

Error3

I prompt an Event sign-up in game, sometimes this error will pop up and stop the player from moving after they have closed the prompt window, or make them move on their own. The issue is with forcing PC users into selection mode and them closing it too fast. Not tested on other devices.

It is easy to reproduce and happens maybe 1/3 times.

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I’ve got a couple questions for you. Is the event sign-up you’re referring to related to these APIs? Introducing the New Experience Event APIs

Also is the “CloseButton” you’re referring to a button that you have created, or is it part of this prompt that we provide?

Main reason I ask is because the error message here is actually a bit ambiguous on the engine’s side “PlayerGui” really just means “PlayerGui”, or “CoreGui”.

Hi thanks for getting back to me,

Yes it is relating to the new APIs you have linked and the CloseButton is part of the prompt provided by the API.

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Thanks for the clarification, we’ll continue to look into how best to fix this!

Hello,

Thanks for your report. We have released an initial fix for this by preventing default keyboard navigation for keyboard players. Now, keyboard navigation will only turn on when the navigation keys are used. We have some other further improvements to the selection navigation behaviour here coming soon to fully address this issue.

Thanks!

Changes to selection which should also address this have been turned on for PC!