Everything Failing to Load Properly (Replicates to Other Games + Roblox Studio)

It’s occurred to me that both Roblox and Roblox Studio are failing to load properly. Multiple assets in both games that I had played on Roblox and Roblox Studio itself are not loading for some unapparent and unevident reason. I’ve noticed that sounds, textures (including skybox textures), decals, any mesh type (meshparts disappear all-together), and animations seem to fail loading. I know for sure these assets are not getting moderated because one; the stuff that disappears and doesn’t load properly changes (i. e. assets may not load one session but load in the next session and vice versa) and two; I checked each page of missing assets and there was no censored pages or anything of that sort, each page was as normally viewed as another unmoderated and unfiltered asset.

Roblox Client:

(* My game)

(Here’s how it should look)

Roblox Studio Client:

(* My game)

Other Sources:

What I’ve done to try fixing it:

  • Reinstall Roblox and Roblox Studio
  • Disconnect my router
  • Waited for hours with an open session
  • Reimported some assets (They broke after the session was closed and a new session was opened)

Computer Specs:
OS: Microsoft Windows 10 Home
Version: Build 19045
System Type: x64
RAM: 32-gb
CPU: AMD Ryzen 7 2700X Eight-Core Processor
GPU: Nvidia GeForce RTX 2060 Super

Wi-fi:
Router: Realtek 8814AU Wireless
Avg. Download Speed: 274.4 mbps
Avg. Upload Speed: 38.2 mbps

Roblox Studio:
Version: 0.697.0.6970925 (64bit)

Expected behavior

If everything was working properly, textures wouldn’t appear grayed out. Meshes would be their normal state, every gun would function with animations properly working (as in playing properly, showing action.)

A private message is associated with this bug report

2 Likes

I’m experiencing this as well, both in the player and in studio.

The assets that fail to load are inconsistent across sessions - in one launch of studio 80% of meshes will load, in the next (of the exact same place) all meshes but other development assets will not load. It seems to be random and untied to asset parameters (type, creation date, etc as there are decals, textures, meshes, sounds, etc from both recent dates and years ago failing to load consistently)

This has been ongoing for roughly 3-4 days and is an extreme blocker for development.
The below is what I see when loading the exact same place on studio with 4 different attempts (one after the other, each with a relaunch of studio)

  • In one case none of the meshes, textures or UI decals load (meshcontentprovider error)
  • In the second, the meshes load but not all textures/decals/particles (no error)
  • In the third, 50% of meshes load but not all textures, materialvariants or sounds (partial error)
  • In the fourth (1/10 tries when relaunching studio) everything loads as intended

It’s impossible to even playtest my game because 95% of the time it will look like this, unless I restart studio enough times to get the fourth scenario where everything loads as intended, but a random selection of things will usually become invisible again when a session is loaded for a playtest.

In some cases sounds will fail to load with quiet fails for meshes / without a contentprovider error.
In other cases a random selection of meshes will fail to load with a contentprovider error.
In other cases everything (sounds, decals, meshes, etc) will fail to load but with no errors.

As mentioned, this has been ongoing for 3-4 days and I’ve tried everything online, from resetting my wifi to restarts of both my pc/roblox, reinstalls through various means, VPNs, running as an administrator, etc and none of it works leading me to suspect this is a Roblox bug.

There have also been several posts in the last few days talking about random parts of features not loading (avatars, PBR, coreGUI, etc)

4 Likes

Hi,

Thank you for the report. Would it be possible send us the studio logs? That can help us debug.

Thank you.

1 Like

Sent via DM!

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This is mostly happening to me, PBR Textures only load ColorMap (Roblox template example)
Because of this issue ive been losing interest in roblox studio.

Here’s a picture of a model i made recently before the glitches started


Here is after


Heres a example of this happening in a game i don’t own Shining Cave Showcase - Roblox

Example screenshot of the game’s thumbnail

1 Like

The issue seemingly fixed itself, I waited to make sure, but I have not seen this issue anymore. Thank you to any staff reaching out and/or attempting to fix the situation.

1 Like

A few folks from this thread verified the issue is now gone. We have added logging to be able to identify and triage the same issue in the future, should it happen again.

1 Like

Yeah - I haven’t experienced this either for a while.

I was enrolled in an internal roblox test channel to help debug this - Since then datastore service has constantly failed, throwing this error and freezing studio anytime I try to playtest

DataStoreService: OperationNotAllowed: Data Store operations blocked while running on a Personal RCC to prevent possible data corruption. API: UpdateAsync, Data Store: Data_005

Can I get pulled out of the test/debugging/RCC channel please? @porkriceball

@ YourLocal3DModeller removed you from channel

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