The Experience Audience Reach for our game is currently locked to “Ages 16+” despite the experience completing the 100,000 Robux Expedited Review process and being officially assigned a Moderate (Ages 9+) rating.
Expected behavior
Because the 100,000 Robux Expedited Review was paid and cleared, the platform should bypass the organic 500 highly-engaged player requirement, and the Audience Reach field on the public game page should automatically sync to match the Moderate rating (Ages 9+) rather than remaining stuck on the default 16+ distribution lock.
Please manually refresh or sync the Audience Reach cache to reflect Moderate (Ages 9+).
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