Experience moderated for “Sexual Content”, no escalation path after appeals are exhausted

Hello everyone,

My game, “The Mimic FANGAME” (Place ID: 100718194480456), was removed for Sexual Content on June 16, 2026. From what I can tell, this was likely an incorrect automated moderation action, as my game was never intended to contain, promote, or distribute sexual content on Roblox. After the moderation, I submitted an appeal through the Violations & Appeals portal. The appeal was denied with what appeared to be a generic response, and none of my questions were addressed. I also wasn’t given any explanation of what specific content triggered the moderation or why the appeal was rejected. The purpose of this post isn’t only to question the moderation decision itself, but also to point out what seems to be a dead end in the appeals process once the available appeal options have been used. I’ve included the relevant evidence below, along with additional details further down in the thread.


After the first appeal was denied, I submitted another appeal through the Violations & Appeals portal in hopes that the decision would receive another review. Unfortunately, it was denied again with what appeared to be the same generic response, and I still wasn’t provided with any explanation of what specific content had triggered the moderation. After that second denial, I was no longer given the option to submit any additional appeals through the portal.


After sending the email on June 17, I waited several days without receiving any response. On June 22, I sent a follow-up asking if there were any updates regarding my request. It wasn’t until July 5, over two weeks after my original email, that I finally received a reply from Roblox Support. Unfortunately, the response did not address any of the concerns I had raised. Instead of providing the requested manual review or explaining what specific content had triggered the moderation, I received what appeared to be a generic response instructing me to return to the Violations & Appeals page and submit an appeal there. This is where the issue becomes apparent. By the time I received that response, I had already exhausted every appeal available through the Violations & Appeals portal, meaning I was no longer able to submit another appeal. As a result, I was directed to a process that I could no longer use, leaving me with no way to continue the appeal or obtain any clarification about the moderation decision. The screenshots below illustrate this issue.

This effectively leaves me stuck in an unappealable support loop. As shown earlier, I have already exhausted all available appeals through the Violations & Appeals portal, with the portal explicitly stating that I have reached the maximum number of appeals and can no longer appeal this moderation (see screenshot below). However, Roblox Support continues directing me back to that same page as the only way to appeal. As a result, I have reached a dead end. I am no longer able to submit another appeal through the portal, while Support refuses to review the case outside of it. At this point, I am unsure what official avenue remains available to resolve the issue, as I am being redirected to a process that no longer allows me to take any further action.

The current appeals process can leave creators with no way to proceed once all Violations & Appeals requests have been used. Support directs users back to the Violations & Appeals page, while the page itself no longer allows further appeals, creating a circular process with no resolution. This report is intended to highlight that issue. If a moderation decision is incorrect, creators should still have access to a clear path for a manual review or clarification instead of being sent back to a system that can no longer be used. I would appreciate it if a Roblox staff member could look into both this issue and my case. I’m happy to provide any additional information if needed.

Thank you for reading.

Expected behavior

When a creator has exhausted all available appeals through the Violations & Appeals portal, Roblox Support should either manually review the moderation or provide a valid escalation path instead of redirecting the creator back to a page that no longer accepts appeals. Additionally, moderation appeals should include enough information for creators to understand what content triggered the action, allowing them to correct any issues or identify false positives. If a moderation action was applied incorrectly, there should be a clear process for obtaining a manual review and resolving the case.

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So far I have sent 5 tickets, from 5 of them 3 got the same response and the 2 other I still didn’t get a response. One is fairly recent and the other one is from June 22nd which means I’ve been waiting for a response for over a month.

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Also here is a link to the thread I have been following: Game banned for "Sexual Content" by AI moderation, Appeals auto denied in under an hour, Support - 3 week wait for a template denial (BUG) - #9 by MiniGameSup

I’ve tried the same thing he did by sending a ticket through the “bug report” on Roblox appeals page which would let me talk to a chat bot. Unfortunately I also got the same response like all other emails, I am currently waiting for my recent one I’ve sent a few days ago to get a response and for the one I’ve sent on June 22nd I have no hope.

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Also, here are some Youtube videos that show my game:

Most recent one - https://youtu.be/HE1qEToYP3A?is=M3NTum6diedB4WE0

Other videos:

These are just some of the videos, there are way more.

If you would like to check out this persons videos I will provide a link to his youtube channel.

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If you are experiencing the same issue, please do not hesitate to reply to my forum.

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I hope your game gets unbanned, sending a bug report however does not always prompt a chat bot to appear though so don’t rely on that. Try to avoid spamming support and base your next moves off of what they reply. Good luck!

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Thank you! I am glad you got your game back and hopefully I will get mine back too. :slight_smile:

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Got a response back, looks like I have to send a another appeal again.

Got the same response again, at the point I just feel like giving up. They are not listening at all.

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I have had same issue. I’ve made bug report post here in the forum. I’ve got no replies on my post, but my game was unbanned 24 hours later, however the damage was done either way and I’ve received absolutely no compensation for wasted money on sponsored ads.

How did you get your game unbanned?

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I have no idea myself as the moderator responsible for my game has declined every appeal I’ve sent, however game was somehow unbanned later.

A lot of money was spent on ads to reach 2k-3k CCU, and now all metrics are at 0% and game barely gets 600 CCU. It’s actually surprising that there is people playing because Roblox algorithm basically doesn’t push my game anymore.

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So your game got unbanned just out of nowhere? Have you maybe sent support tickets?

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No support tickets as in the past these never worked due to their automated responses and 0 human review.
The only thing I did was post a lot here in the devforum about the issue and sent as many appeals as I could for the false violation.

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I am kinda confused sorry if I look stupid lol, how did you exactly get your game back up then if you haven’t sent any support tickets?

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I have no idea myself. But I’ve got no human message or anything about unban, and I’ve got no refunds for wasted money on sponsored ads. Basically my whole few weeks advertising progress to grow game metrics and CCU was reset with this ban.

Oh wow that’s really weird, at least you got your game back haha

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Well, they yet again replied with the same message and just refuse to actually provide any information on why my experience was moderated for sexual content.

I just sent a another support ticket, also contacted devrelations@roblox.com and hopefully they reply, also opened a case on ADROIT for a out of court settlement. I am doing so much to get my game back up yet I am still failing after trying so hard. It is basically impossible to successfully appeal your game, even though it shouldn’t have been moderated in the first place since it contains zero sexual content. This is getting really tiring for me and I just don’t know what to do anymore.

Just got this from roblox

This seems promising, @fitmanlondon have you got this from Roblox too in your case that they will forward your request for further review?

I never got a message like this but this seems very promising! I hope they get back to you soon and don’t give up