False Ban - "Created or used an account to avoid an enforcement action taken against another account"

3 days ago, my pc has been ratted. I removed the trojan and changed all my passwords so the cookies get reset. The attacker changed my password, email, removed my phone number and added a parent account. I reset the password, email and phone number, but the linked parent account was still applied to my roblox. I emailed them to get it removed, but I get hit with the same bot reply “You need a parent to remove it”.

A couple days later, my account gets terminated. I believe this is because the attackers account has gotten banned as it was associated with the same IP address they attacked me with.

I have seen other people with the same issue, so I shot an appeal, radio silence. The only thing they replied with was from an asset violation appeal I applied months ago. Hope I see a response soon.

7 Likes

20 days later. Resolved. Now unbanned.

4 Likes

Hi, I’m glad you got your account back, recently my account got deleted while I’m not home but on a trip, so I don’t receive any warning or notice about it, I don’t know what violation I broke but I believe this is mistake because I don’t break any rule, I’m a Creator I’m not crazy enough to violate the rule. Here is my topic, I explain everything I did before and after the deleted account.
Wrongly deleted account for no valid reason or explanation, or any notice

3 Likes