False Violation (PII) - Appeal approved, no changes been made

**These assets are public figures, which isn’t a violation **

(note) It has been over 5 days. Refunds are slowly coming in…

The texture for 18306006580 ( Lebron James) was violated for sharing personal information. I appealed, and it was accepted. A few days later, it still hasn’t been restored.+

Additionally, I tried to upload another asset, which got denied for PII
I made an appeal, which was declined.
id: 90463392119098

I’ve never used voice chat, I don’t know how this is any relevant to this issue.

2 Likes

just reply to the ticket saying that the voice chat violation isn’t what you are appealing for (giving PII false-positive). Had this same issue before. And try to describe this issue to the support as much as possible

Already did

3 Likes

The assets have been restored now.

1 Like

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