Hello DevForum users,
I just got out of school and have gotten banned for seemingly no reason. Is there any way I can appeal, or at least see the reason? I’ve been an active user for 7 years, and have actively been spending on the platform.
I just got out of school and have gotten banned for seemingly no reason. Is there any way I can appeal, or at least see the reason? I’ve been an active user for 7 years, and have actively been spending on the platform.
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Other things I should note: I never had access to that new account standing page, so couldnt see if my account was “critical,” but the creator hub said I was in good standing and could keep publish access. I was unaware of anything I did, even less what I could’ve done to get a permanent ban, and I wasn’t even home at the time it says I was banned.
When I go to “Violations and Appeals,” there is no ban to appeal.
‘Other’ seems very strange, could be a part of that new ‘reduction of bot accounts’ wave that caused a lot of false bans?
I suspected this too, but I looked through multiple of my other accounts and only the one I use most often has been enforcement banned. I highly doubt my main account was flagged as a bot, but who knows, AI is stupid.
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Update on this, I’ve found some more people that got false banned around the same time I did. I still have not gotten a reponse from support.
Spam support with a new email everyday till they respond 
I swear to god this is literally your only option
what do you expect from this evil company?
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Further update on this.
Still no response from support, but a plugin I made a few months ago was deleted for “misusing Roblox systems”
There’s many plugins just like it (the plugin just lets the user put texture ids in it, that they can apply to particleemitters), so I’m not really sure how mine was misusing systems and the others aren’t. It could’ve just been removed because my account is banned, but I’m not sure. My only other lead on that is that it used HttpService to communicate with my external server, because I couldn’t find a way to get an uploaded image’s size in the plugin itself.
Did you have real value on this account? If you did, its most likely just them hyper moderating your account so they can keep your funds away from you, its common
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This appeal has been approved! No response for my account ban yet, though.
No, I had under 100 Robux and ~2K worth of limiteds at the time (albeit they were just a bunch of cheap ugc limiteds). My group only had ~400, too.
It’s almost been a week since I appealed and still no response, does anyone have any ideas on what I should do other than sending in another appeal?
Is/has anyone else been in a situation like me? Support is still ignoring me
what happenned is probably someone in your school got banned, so roblox logged the school’s IP, saw your account had it, did insane albert & einstein 1 IQ math and ended up saying “This must be an alt account. ban this guy”
anyways good luck with support because holy hell they’re really not great
you might have more odds of getting a response if you’re in the EU? if i recall correctly theres a law that allows you to force roblox to get a HUMAN response instead of the typical AI automated reply
It was not an enforcement ban, and I did not play Roblox at school.
Well, apparently you did it in vain. Roblox fired you. The best thing you can do is start actively spending, but only on a different platform.