Favorites on Looks are not working

Today I posted some looks of my ugcs to my community on discord, and they related that it’s not counting Favorites!

Expected behavior

Link to Look: Cute Blonde Blue Cat Beanie Girl - Roblox

Adding to this bug report

There’s another bug happening to me on my alt account and to my friends: even though we meet the requirements (Plus, verified ID, having published UGC on the account), we aren’t getting the avatar publishing feature, it’s really broken!

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Heya!

I tried to replicate this issue and can confirm this behavior. I found that favoriting does work (It also passes through the API as normal), but the counter simply doesn’t appear to update for some reason? It does sometimes update on the user’s side until you refresh the page

The avatar does seem to be saved though when looking in favorites

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Thank you for the report. We have assigned to our team for additional review.

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Thanks for the report and for the link!

I’m seeing two Looks on this account with the same name, published a few hours apart on Aug 23:

Which one did you share thats not updating? The link in this post says 161 favorites, the link in the image isn’t opening on my end so I can’t check if its the same one.

Separately, the count can take a few minutes to update for other people, and it won’t move until they reload the page.

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Hey t_iramisu4, thanks a lot for the reply!

Yeah, there does seem to be a noticeable delay when a large number of favorites happen within a short period of time. From what I’ve observed, the count can sometimes update gradually over the course of an hour or even longer. But if you’ve already checked and confirmed that the number shown is the actual count on the system’s side, and that nothing is stuck or frozen, then everything should be fine!

Also, if you’re able to, and if this falls within your area, would you mind checking the status of my alt account (which I use to publish UGC to groups), as well as the accounts of three friends of mine who also create UGC? None of us have received access to the avatar publishing tool yet.

We’ve checked the official documentation and, as far as we can tell, we meet the stated requirements, including being eligible to publish and sell on Marketplace and having already published at least one item. However, the feature still hasn’t become available to us.

If this is simply part of a gradual rollout, any clarification would be appreciated. But if access was supposed to be granted automatically and somehow failed, this could potentially be a bug in the tool’s eligibility rollout worth looking into.

The feature would be incredibly helpful for showcasing and promoting our UGC items. Thanks again for taking the time to check this!

Accounts:

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you will also need to have uploaded a 3d item, which I believe only this account has: naogostodareceita - Roblox. Are you able to see the feature with this account?

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Hi littlehomie, thanks for the reply

So, the accounts naogostodareceita and conyzii are still without feature, they already published 3D item!

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Taking advantage of the topic, could you suggest increasing the number of posts to 100 per day? I found 200 overall to be very low, especially for those of us who post 5-10 UGCs per day and need to vary our outfits :upside_down_face:

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we recently increased the 200 limit to 2000 as part of the new studio creation flow :slight_smile: Assemble Avatar Looks in Studio.

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OMG! So good! tysm alot again :grin:

So, updating here I waited 1 day to see if the limit already increased, but it’s still 200:

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