Fluxo | Public Handbook

gutslope · February 2, 2021, 10:51pm

Public_Handbook750×195 15 KB

Fluxo | Handbook

This handbook was established to provide information to Fluxo’s community. If you have any unanswered questions after reviewing this guide, please don’t hesitate to contact a member of our staff team!

Group Link - https://www.roblox.com/groups/5024755/Fluxo#!/about
Twitter Profile - https://twitter.com/Fluxo_Roblox

General Handbook

Code of Conduct

The Code of Conduct is an organized, public page of rules directed to all members of the Fluxo Community. These include customers, visitors, and also leadership members. Your behavior, actions, etc., should be following these rules. If you break any of these rules, appropriate actions shall be taken to keep Fluxo safe and organized.

Behavior

All visitors (Customers, guests, etc.) are expected to be appropriate and follow all in-game rules. Staff members are to use grammar, follow staff regulations, be professional, and be reasonable. We would not wish to see any unprofessionalism or lack of grammatical use from any of our staff members. This behavior reflects badly on our community and staff members. If you are found breaking this rule, you will be demoted/kicked/banned depending on the severity of your actions.

Equality

All members associated with the Fluxo community are treated equally. Any acts of homophobia, racism, sexism, or discrimination will be harshly dealt with, and will not be looked over.

Frequently Asked Questions

Greetings! As you may be new to our community here’s a few frequently asked questions you may have about Fluxo and how we operate!

How can I become a staff member here at Fluxo?

If you would like to become a staff member here at Fluxo simply apply at our application center then continue with training sessions.

Who can you contact for any questions related to Fluxo?

Contact any member in our Leadership, Corporate, or Management Teams!

Who can you report people to?

You may report community members disobeying Fluxo’s rules to any one of our Corporates.

Affiliate Information

This portion of Fluxo’s public handbook includes all information related to forming a partnership with Fluxo. Any questions regarding this information should be directed to a member of the Public Relations Department via Discord.

Requirements

To become a partner of Fluxo’s, you must meet the following requirements:
• Your establishment must have a minimum of 10,000 group members, and a minimum of 500 members in your Discord server.
• Your establishment must be within the business industry (ex. Cafe, restaurant, clothing group, salon, etc.)
• Your establishment must not sell any roles that possess administrative abilities.
• Your establishment must have at least two users applicable to be a representative at Fluxo.
• Your establishment must be able to announce any of our events.
• Your establishment must be active.

If you do meet these requirements, you may proceed to send an application to a member of our Public Relations Department.

Application

To be considered to become a partner of Fluxo’s, you’ll have to answer each of the following questions accordingly on a Google document. Once your application is complete, you can message any member of the Public Relations Department at Fluxo through Discord with the link to your document, and they will then review your application.

Why are you interested in partnering with Fluxo?
What benefits are you looking to receive from this affiliation?
How will your group benefit Fluxo?
What makes your group differ from others?
Please name two individuals who will represent your group at Fluxo if this application is accepted.
Please list the group and Discord link and any other resources that may be useful to us.

Ban Appeals

If you feel that you have wrongly been banned from our games/Discord server, you are permitted to submit a ban appeal. To submit a ban appeal, you can complete the following questions and then send the filled-out version to a member of the Leadership Team (Chief Business Officer or higher).

What is your Roblox username? If you were banned from our Discord server, please provide your username and tag.
Why were you banned from our game/Discord server? If you don’t know or don’t remember, then say so.
Why did you choose to file a ban appeal?
Will you change the behavior(s) that got you banned?

Staff Handbook

Recipe Guide

If you’re a barista here at Fluxo and need assistance creating orders, don’t hesitate to refer to this recipe guide or the in-game staff panel! Should you have any questions, feel free to ask any member of the Management Team (Staff Assistant+).

Ice cream: Cone > Flavor > Topping (optional)
Coffee: Hot Drink Cup > Steamed Water > Coffee (Regular or Decaf)
Tea: Hot Drink Cup > Steamed Water > Tea (Black or green)
Smoothie: Mug > Fruit > Milk > Ice > Blender
Milkshake: Cup > Milk > Flavor > Mixer > Lid Dispenser > Straw
Soda: Cup > Water > Carbonation > Flavor > Sweetener > Lid Dispenser > Straw
Boba: Cup > Water > Flavor > Mixer > Milk > Mixer > Tapioca Balls > Lid Dispenser > Straw

Barista Information

Our Low Ranks are one of the main reasons Fluxo is where it is now. Our Baristas strive to build the name of Fluxo alongside other establishments, they continuously benefit Fluxo by serving our customers with the utmost professionalism and maturity. This guide is here to teach our Low Ranks the basics of their job. If you have any questions regarding this, feel free to message a Staff Assistant or higher.

Points

Here at Fluxo, you are permitted to obtain the ranks Trainee, Junior Barista, Barista, and Senior Barista. To achieve each rank, you must follow a promotion protocol implemented differently.

Trainee - To achieve the rank Trainee, you must take the Trainee application located in one of our main games, ‘Fluxo Applications’.

Junior Barista - As this rank, you are now allowed behind the counter to serve customers! To obtain Junior Barista, you must attend a training session hosted by one of our well-trained Management team members and pass the session with the corresponding amount of points in each stage.

Barista - To achieve Barista, it is quite different from Junior Barista. Junior Baristas are not permitted to attend training sessions to get promoted to Barista, however, you must earn 150 points at the Soda Shop to rank up.

Senior Barista - Congratulations! Senior Barista is the last and final Low Rank here at Fluxo. As this rank, you are now eligible to be recommended by a Human Resources member to become a Staff Assistant. Baristas must earn 300 points at the Soda Shop to be promoted to Senior Barista. By showing activity, dedication, professionalism, grammar, your ability to handle disruptive customers, and any other Management aspects, you may be recommended for Staff Assistant in the trial.

To earn points, you must maintain activity at the Soda Shop along with serving customers accordingly. You are allowed to purchase points and be ranked automatically, however, we encourage our Baristas to work their way up each rank to be eligible for a Management position.

Becoming Management

As previously mentioned, once you are a Senior Barista you will be eligible for promotion to Staff Assistant. Our Senior Baristas get promoted via recommendations, meaning that you will have to be noticed by an Assistant Manager+, then recommended to a member of Human Resources to be considered to become a member of the Management Team. Please note that we do not take recommendations from anyone below Assistant Manager. For a chance to be recommended, it is suggested that you do the following:

Use proficient English grammar. This includes proper spelling, sentence structure, capitalization, and punctuation.
Go to the Soda Shop at least every other day. Activity is one of the major factors that we look out for when selecting new members of the Management Team.
Be efficient and swift when serving. We are looking for people who can quickly, yet efficiently perform their tasks.
Do not hint at a promotion. Hinting by saying that you think you deserve a promotion or having your friends repeatedly recommend you will have you banned from becoming a member of the Management Team.

Training Times

As a Trainee at Fluxo, you’ll be required to attend a training session for the ability to work behind counters. Listed below are our training times. If you have any questions related to this section of our handbook, do not hesitate to contact a member of our staff team for assistance.

Conclusion

Thank you for reviewing this handbook. If you have any unanswered questions after reviewing this guide, please don’t hesitate to contact a member of our staff team!