Free UGC limited cannot be sold in experience

[Wigz_x]

The issue I’m encountering is when I play my experience and try to purchase the free UGC I get a error message stating that it failed.

When I go to Third-party avatar item commissions, I see that my items are enabled but I also see a message underneath it, “Cannot be sold.”

I go back to Manage Item, to check if experience Place ID is right and it is. My experience right now is set to “Access: Limited” I also did a test setting it to “Access: Public” to see if that was the issue and it wasn’t. I still got the error message when trying to purchase.

I don’t think the code is the issue because I can purchase the hair in-game. However, an error appears at the end and prevents the purchase from going through.

[starhiker13]

Thank you for the report. We have assigned to our team for further review.

[bunnyc1986 (yfanbunny)]

Thanks for reaching out. Could you please check the PromptPurchase is called from a server script instead of local script? Selling limited items requires invocation from a server script.

MarketplaceService | Documentation - Roblox Creator Hub

[Wigz_x]

Hi, thank you for your help. PromptPurchase is being called from a server script. I’m not sure if this was a temporary bug, but it’s working now. I haven’t changed my script, so maybe the code just needed some time to update in the Marketplace.