Frequent Team Create Session Connection Attempt Failure & "Access Denied" kicks

This might be two different bugs, but both of which frequently disrupt my work-sessions multiple times a day, every day.

Bug #1: “Access Denied” studio kick & error
This is the most common error that I have, which kicks me out of the place I was currently working on and I would have to wait a few minutes before I regain access to join the place. The group owner that the place is published under isn’t changing any settings so this is just happening randomly on its own.

Bug #2: Team Create Session connection failure
This is the most recent studio kick error that I’ve received, which may be in correlation to Bug #1. Again, happening completely randomly on its own without any interference by the place’s published group owner, I was also able to reconnect a few minutes after.


Incident ID: 6182761377614119405
Place ID: 89701365216563
Place Name: Viva

Expected behavior

I shouldn’t randomly be kicked out of the place I’m editing on a frequent basis.

3 Likes

Got the same issue, happened while i was on another window.

1 Like

Hi! sorry about the inconvenience. Can you send me the studio log and the time it happened when you run into this again? thanks!

i don’t have the exact time but i replied in the next minute after i experienced it too. Wil lsend the log in private message.

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