Friend Presences no longer working

As of the last few hours, the friend statuses have begun not working. All players in the friends list show as offline. The presence.roblox.com API endpoint returns empty statuses for all users when the user id list is greater than 1.



Expected behavior

The statuses for friends should be displayed.

12 Likes

I’m also experiencing this issue, but differently to Hoofer this issue does not occur in the Roblox app itself. By using the Roblox app it allows me to view my connections that are within experiences on Roblox.

I’m running the MacOS version of Roblox

3 Likes

I can confirm that this is happening to me as well!

After Roblox updated from “Friends” to “Connections,” this problem began. Looking at both the website and the Roblox Universal App, they all have the same problem.

The only way to see what your friends are playing is to click on their preview profile. Only works on Roblox Universal App.

5 Likes

Hey all! Thank you for the report. The team is actively investigating. I’ll keep you in the loop.

11 Likes

Experiencing the same issue, it almost immediately happened after “Friends” got renamed to “Connections”.

7 Likes

The team has identified a root cause and rolled out a fix. We are seeing recovery in our metrics. Please let us know if you are still experiencing this issue.

7 Likes

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