The friendly smile head shapes for the dynamic head literally do not work. They all load as the same default head and nothing else. After so long of this update being out you would expect these things to already be fixed 
But no let’s focus on more ai tools that nobody wants!
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yeah it’s a known issue. roblox batch-converted a ton of legacy heads to dynamic ones a while ago, and if the mesh mapping fails, the engine just falls back to the default head mesh.
ur completely right about their priorities tho lol. they usually abandon old catalog assets the second they push a new feature. nothing u can do on ur end, just toggle off facial animation and stick to the classic head if u want the actual shape.