Game has "Reduced Exposure" (Shadow banned)

After releasing an update for my game Pillar Chase | Play on Roblox it has been “Shadow banned”.

It no longer appears under search or homepage/recently played.
My ads have also been rejected and the reason is “Your experience has been suspended.” when it clearly isn’t.

Expected behavior

The game should be showing up under search/homepage and ad campaigns shouldn’t be rejected.

A private message is associated with this bug report

1 Like

Hello,

It looks like this may be duplicated report and it has already been resolved. Can you confirm this issue has been cleared from your end?

1 Like

Good Evening I got problem exposure too can you fix it heres my
Roblox Support Ticket 181813420
Universe ID 10765755153
Thank you.

My experiences received reduced exposure (Universe ID: 10549226482) - Bug Reports / Other Bugs - Developer Forum | Roblox

please check my posts!