Starting in early morning today, one of my games got a message saying that Publishing Tier at risk & that we cannot publish anymore updates. When I checked the status of the account, everything seemed fine with it. This appears to be come sort of error because I cannot track down what the root cause of this issue is. The game has all requirements, and we didnt receive any messages about possible issues such as the questionnaire being rejected. (The questionnaire still seems to be valid)
This is blocking us from updating the game which just got a significant boost in players and could hurt the game in the long run.
This actually appears to be a bigger issue, where all games on the account are unable to publish. I’ve triple checked and everything seems correct on the account.
I’ve been reached out to by others who are having this problem. It’s still unresolved and around 50-60k ccu is locked up on my games without being able to do any updates this weekend.
Apparently, if you haven’t had premium for 2 months you’ll have to pay 1k R$ publishing fee. It is not displayed, but this is the solution.
Thanks to the people on devrel and the engineering/product team who helped resolved this.
I believe they’re going to update the wording to be more obvious what the issue is.
Edit: They updated the wording now!!! Amazing turn around time. Much more obvious what the issue is.
