Game Passes Automatically Re-enable Regional Pricing After Being Disabled

Game Passes are reverting to having regional pricing enabled, even when the option was explicitly disabled at the time of creation.

After creating a Game Pass and turning off regional pricing, the setting does not consistently persist. Upon revisiting the Game Pass configuration later, regional pricing appears to have been re-enabled without any user action.

Regional pricing should remain disabled as originally configured. However, regional pricing occurs to be automatically enabled after a random period of time. As a result, this issue has resulted in unintended pricing changes across regions and has led to a significant loss of revenue. This is a major issue as many creators are having their Game Passes adjusted and causing a loss of revenue without their knowledge.

Expected behavior

Regional pricing on Game Passes should remain disabled as originally configured.

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Hi, we recently globally enabled regional pricing for all game passes. See: https://devforum.roblox.com/t/enabling-regional-prices-for-all-passes-to-grow-your-global-audience.

If the change in regional pricing status was not related to the above, please send me the universe ID and game pass ID and I’ll take a closer look.

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