Game Suspended for months, and roblox support being useless

Hello, so my game has been down since April this year because i had gotten the questionnaire wrong, i have already redone the questionnaire after it had gotten taken down, waited a bit but it was not put back up, i have emailed support twice, and each time was useless, i was told somebody would be sent to look at the game and i have gotten nothing back at all. I’m really not sure what to do at this point because I’ve tried all i could, a lot of people keep asking when the game will be coming back and I’m lost, any support or advice means a lot, my game was a passion project and i really would like to make it public again.

If anyone knows what to do from here, or on how to properly contact roblox (since their email support is horrid) please let me know, this means a lot to me, thank you.

2 Likes

Try contacting Roblox Support at Roblox Support as that is your best bet.

I have done this, multiple times, and have gotten no where.

1 Like

I recommend following up on your existing request or contacting support again, as they have access to the tools needed to assist you. Since this is a community developer forum, we don’t have access to account systems or internal tools to help resolve this issue.

Only 19 Moderators work for the support team. The rest of the 15.5K/day is handled by an automative system designed to waste your time

1 Like