We recently aqcuired a game and transfered the ownership of the game from a user to a community and upon reviewing the analytics we noticed that the gamepass & product analytics history had been fully cleared.
That is what we currently see:
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Hey there, we’re sorry for the inconvenience, this is a known internal limitation of game ownership transfer. I just checked the UI prompt and the ownership transfer documentation and realized that we do not yet call this out. We’ll get that sorted so that other people are aware of this before deciding to make the ownership transfer.
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Hey - just to follow up here, we are actively working on resolving this (will result in the data appearing for you). Please keep an eye out!
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Hi there, thanks for your patience as we resolved this issue. We believe you should be able to see the analytics history now, can you confirm?
yes it was fixed on aug 25 thank you!!!