Gamepasses Issues: Prompt keep failing

Help and Feedback Scripting Support
#1

Hello, i am experiencing this problem from weeks now. Whenever i try to prompt a gamepass in-game it fails to prompt.

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I tried even creating a new one but still, same problem and the ProductId is correct, i checked multiple times. Developer products works perfectly fine, i am wondering why gamepasses doesn’t, hope any of you could help me.

#2

Can you show your code so we can help?

#3

Yes, my bad.

function Module.PromptPurchase(Executor, Id)
	if Id and Id > 0 and not Module.CheckDebounce(Executor.Name) then
		Module.StartDebounce(Executor.Name, 1)
		
		if not Module.CheckId(Id) then Executor:Kick("Attempt of exploiting detected"); return end
		if not _G.ProductsActivated then Notification:FireClient(Executor, "The products are currently offline, try again later", 5); return end
		
		local Info
		local Success = pcall(function()
			Info = MarketplaceService:GetProductInfo(Id, Enum.InfoType.GamePass)
		end)
		
		if not Success then
			Info = MarketplaceService:GetProductInfo(Id, Enum.InfoType.Product)
		end

		if Info or PurchasesFunctions[Id] then
			if Info.ProductType == "Game Pass" then
				MarketplaceService:PromptGamePassPurchase(Executor, Info.ProductId)
			else
				MarketplaceService:PromptProductPurchase(Executor, Id)
			end
		else
			Notification:FireClient(Executor, "This product has not been implemented yet.", 5)
		end
	end
end
#4

Print the Info.ProductId and see if it returns the correct gamepass ID.

#5

Could you also send me your gamepass ID?

#6

It print a different id from the one sent in the parameter, that’s why when i tried to prompt the sent id will be blocked because detected as “Third Party Sales”

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That’s the gamepass link: Multi-Buy1 - Roblox

#7

Ok so then, you don’t need to get the productId at all in your code. You just need to do PromptGamePassPurchase(Executor, Id)

1 Like
#8

It shouldn’t be detected as third party if it’s part of your game’s store.

#9

Just tried and it is detected as third party, might be because the game is owned by the group? But still the gamepass i created is owned by the same group

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#10

That’s the game link
https://www.roblox.com/games/5933831941/Ashura-Awakened-Development-Place?refPageId=9d5b51d2-e524-4d34-8980-d6b69c6bafa8

#11

Is it prompting a pass from the OG game?

#12

No, it’s prompting it from the same game

#13

How about just turning on 3rd party sales?

#14

This is unusual, hmm, maybe try turning on Third Party Sales setting and then see if it prompts the correct gamepass?

1 Like
#15

It does prompt the gamepass, i barely work with gamepasses but this is very weird, thanks you both anyway

#16

Sorry for opening this thread again after a few days.

I’m also having the same issues and I understand the we can enable third-party sales.

What happens if groups don’t want to enable third-party sales for exploits or other reasons? Is this an essential thing to do?

If so, I think it should be changed.