Games asking for Parent Permission when Account is already Verified as Adult


My account is placed into the 21+ age group.

I am still for some reason required to ask a parent’s permission to play games.

You literally already have my identifying information.

Expected behavior

I should be able to play games. Any game. Without issue or delay. Because I am an adult and, by your rules, should have that ability.

A private message is associated with this bug report

Hi @Lleventyate, the team will take a look but could you send us your user id, the game you’re trying to access, and your account’s content maturity settings? Thanks!