Games Automatically Switched from LegacyChatService to TextChatService Causes Chat To Break

When Roblox recently forced all games that were using LegacyChatService to TextChatService, there is a chance that LegacyChatService loads, which breaks the chat entirely, making you unable to speak and see what other users are saying

Broken Chat

Others Chat

Expected behavior

This should not be an issue as TextChatService should load 100% now that it has been switched

4 Likes

Hello and thank you for the report! Would you be able to share the experience that you’re seeing this behavior in? We expect that devs manually change their experience to use TextChatService which should prevent this, but in the meantime we can investigate what’s going on here.

Here is more information on how to migrate to TextChatService: Text chat overview | Documentation - Roblox Creator Hub

I am experiencing this in fencing

Thanks! I haven’t been able to repro yet in this experience, but I’ll continue to investigate and see what I can find.

If you leave through the roblox app and rejoin 2 or 3 times it should happen, though joining it through the website has a chance to do the same

Sorry for the delay on the response here, but thank you for the information! Even with that I’m still unable to reproduce. Are you still experiencing this frequently?

Hello! Following up on this thread, unfortunately we’re still unable to reproduce this issue in Fencing and other experiences. We’ll be closing this issue, but please feel free to create another bug report if you’re still experiencing this. Thank you for flagging regardless!