Games think im on mobile

So for some reason when i join games, it thinks im on mobile

Grace says “Tap” instead of “F” for something

Block Tales has big ui that says “Click” instead of the keybind

THE FOUNDATION has the crouch button showing and i cant even move my camera

Heroes Battlegrounds shows the mobile buttons for punch, dash, and block

How do i fix this and not have every game think im on mobile

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What device are you playing on? Are you using a laptop/tablet hybrid?

Im just playing on a regular touchscreen laptop
Keep in mind this only started recently

Ah, it seems to me like these games that you’re playing estimate whether you’re on a mobile device by checking whether touchscreen is enabled or not, so it’s giving a false positive. It could be that Roblox slightly changed the behaviour/order of checking something which is why it has only started happening.

I have a touchscreen laptop (however I mainly use my desktop) so I’ll check myself and see if I have the same issue.

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I recommend playing Grace and going into the shop and looking at the bottom left or playing THE FOUNDATION and going into a run so you can see it quickly

It seems as normal to me. What’s your screen’s resolution, and did you update your OS recently? (Not that I’d know why this would cause an issue, just curious/fishing for possible reasons for the engineers)

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1366 x 768

Nope

Also what game did you test it on some work fine

Both “Grace” and “THE FOUNDATION”, I tried it on your resolution too just in case that was causing it to flag a false positive, but they both play as normal for me so I’m unsure :frowning:

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this happens because your pc is reporting a touchscreen / tablet input device to roblox, even if you don’t actually use a touchscreen. roblox detects that and switches the control scheme to mobile automatically.

you can fix it by disabling the touchscreen driver:

windows

  1. press win + r
  2. type: devmgmt.msc
  3. open device manager
  4. go to human interface devices
  5. find hid-compliant touch screen
  6. right click → disable device
  7. restart roblox

this doesn’t uninstall anything, it just stops windows from telling programs that your device is a touchscreen. you can turn it back on the same way if needed.

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since most games use touch.enabled to check if a user is on mobile

Weird. I have a laptop with a touchscreen (enabled) and it’s working fine. Wouldn’t the PC and mobile versions of Roblox be different?

yeah since some versions are different

I did some tinkering around and found that there IS a mobile UI on the desktop version. I wonder if the bug has to do with the OP’s computer. If it’s a Surface, or other computer with a detachable keyboard, that might explain it. My computer, on the other hand, doesn’t.

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Myself and several other users are experiencing the same issue for one of our games, which is heavily shift-lock based. We’ve got several bug tickets + a forum open about the issue, and it’s causing our player count to drop, as well as making it so players are unable to progress through the beginning of the game.

I operate on a laptop with two monitors, the secondary smaller monitor being a touch display, and my device is being false-flagged as mobile. Annoying, to say the least. Hopefully someone at ROBLOX is looking into the false-flagging issue and working to refine the process of how mobile devices are determined.

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