So I’m not very pleased with this but I guess I can live with my game being dead for 3 months.
My game got pushed to a different genre by Roblox a couple months ago. Everything was fine with that. However I recently changed it to “Strategy” as I felt that would fit better. However as of a couple days ago it flipped back to simulation then to social!?
I will hopefully get this resolved as it says now I have to wait to change it despite me not being the one who changed it.
This was all done in chrome with no plugins or extensions.
It’s been two weeks since I submitted the ticket to Roblox so I’m guessing I’m being completely ignored. Even sent a follow-up email on the 21st with no response.
Hi, I think there’s some confusion. It looks like several of the changes were actually initiated by the creator (you, or someone on your team).
I can see your team selected “Strategy” in June. Roblox reviewed it in July, but found it inaccurate and changed it to “Simulation”. You can read more about what happens when Roblox reviews your genre here, as well as how to appeal.
The change from “Simulation” to “Social” was actually not initiated by Roblox. In September, your team selected “Social” on Creator Dashboard. Unfortunately, you can’t appeal to change a genre selected by the creator.
You guys should be able to change it again in December.