Hello,
Please check my post for the full situation here
My account (uzu_2347) was banned due to a server-sided GUI that was in my game,it started with temporary bans but eventually led to a full account termination.
My game was permanently banned for cheating and exploitation after the termination.
This appears to be a mistake, considering that exploits typically come from third-party tools, However this server-sided GUI was created entirely using Roblox Studio, so it should not be considered classified as an “unapproved 3rd party tool”.
This issue should be adressed, as a serverside-GUI made within Roblox Studio in my own game should not be considered an exploit or a third-party tool.
The majority of the time Roblox support is unhelpful, and that’s the reason a lot of people post about moderation issues here on the devforum. They almost always post generic responses which makes it feel like it’s just automated bots responding or responses being automatically posted based on the category selected. Even with that, they take a long time to respond. It’s a terrible experience that no one should go through.
It’s so bad that there are two options to report users or content breaking rules, only to be met with a response to use the “Report Abuse” feature that is also automated anyways.
The “Serversided GUI” that @Blicyto used was a ScreenGui version of the Roblox Developer Console, Blicyto used it in his own roblox game, not anybodys else, he did not want to create exploits or such.
if Roblox bans creators for stuff theyre supposely allowed to do, then that is rather interesting.
I recommend to recheck this Topic/such and possibly pass it onto the GameSafetyReview Team or similar.
Additionally, Automatic Moderation should not be able to hand out terminations, possibly check this too as this user was wrongfully banned but were unbanned after asking some time on the Developer Forum:
The Moderation Action that was taken against @Blicyto should be undone/reverted as it is not correct.