Group funds vanishing into thin air with no traces of it missing in audit logs

I’m reporting for friends but robux is completely vanishing from group funds with nothing shown in audit logs, [vuesae - Roblox] this group has had this issue + [Bunified - Roblox], [saelir - Roblox]

A private message is associated with this bug report

36 Likes

I just had 130,000 group funds wiped aswell. My 1.8M pending is being unaffected right now.

6 Likes

yes but on top of that, it seems a lot of pending isnt even going through either, groups are overall EXTREMELY broken currently.

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Yeah, I have no robux going into my available robux either, which there should be a constant flow of pending and available robux going in and out.

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ok roblox said this but the people i know who have been effected have lost essentially all their robux, which theres no way that large of robux theyve had coming in recently was obtained through any duplicate payments.

4 Likes

I received this message as well, but my group funds are still not restored.

3 Likes

This cannot be legal for Roblox to do. When I went to check my group, I lost around 50 Thousand pended robux for no reason. I feel terrible for the people affected by this who lost ALL of their pended funds, this is unacceptable from a company as big as this to randomly take all of this money without warning and without proof that the funds which were removed were duplicated.

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yea and its a bit odd, they claim its duplicate sales but i have another friend who was put down to 0 robux, there is no way every sale they ever received was from duplicate sales.

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Thank you for bringing this to our attention. We understand how concerning it is to see unexpected group fund changes.

Due to a recent system error involving duplicate payment releases, automated balance corrections are currently taking place to resolve over-credited amounts. We apologize for the confusion and appreciate your patience while these updates are finalized.

7 Likes

as in over credited amounts are you saying some people had too much removed from their group funds, or are you referring to they received too much robux

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The system which is being used to issue these removals is clearly faulty. People are losing ALL of their community funds because of this, not just little bits or small amounts.

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yea, which sure, I believe some people may of got over credited to an extent, but like nowhere near what some people have lost, i have a friend with like 15k pending in their group and they were saving the robux up and literally every bit of robux was removed from the group

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If it was duplicated you guys would be taking half not massive amounts

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This happened to me as well!! I hope they fix it soon.

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Cool, but in no way could those duplicate releases have been to the extent that you all need to take hundreds of thousands of robux from us, fix this. This also doesn’t touch the fact that robux is no longer unpending.

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Yep my groups are all set to 140 robux unpended, had 50k in one, 20k in one, 12k in another all are 140 robux, waiting to see this resolved, thank you

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robux now seems to be slowly vanishing despite the robux not entering group funds.

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Yeah some of my pending robux seems to be getting deleted, and my available funds are not changing. I still have over 130k robux missing as well.

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Yea, I just realized my pending is also draining, this is really weird..

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yea ive already had thousands vanished, its like theyre trying to sweep this under the rug, they’re legit just copy and pasting that same message on everyone who posts about it.

9 Likes