Group not being registered

So yesterday i created a group (community) but:

  • No robux was deducted from my account, i checked transactions too and nothing was there (And YES, i do have enough robux for purchasing the group)
  • I cant access the roles tab, its just a blank screen
  • Nobody is able to join the group or view its announcements and roles

When attempting to join the group (in another account) it returns Unable to join community. ( 500 (Internal Server Error) ) and ( Failed to load resource: the server responded with a status of 500() )

I tested on different devices (PC and my phone) but there was no difference

And this isnt happening to any other groups that i own, everything works correctly (i can manage and change roles, users are able to join the group, robux was deducted from my account)

on my screen:


on another account:

link: PRISOFT - Roblox

2 Likes

Hello @vfvgfhghfg , it looks like there was a network error that caused this community to be partially created. We don’t deduct Robux when this happens and this community should have been cleaned up from our system as it is in an unstable state. Can you create a new community and let me know if you have any problems?

1 Like

Hi, thank you for your response. Is there a way for me to delete this group so i can make another one with the same name?
Cheers