Group Payout 2-Step Verfication Pop-up Infinite Loading


When trying to payout a user in a group, the 2-Step Verification Pop-up will not load and is stuck there indefinitely until closed.
Browser Information:
Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:142.0) Gecko/20100101 Firefox/142.0

Page URL: https://create.roblox.com/dashboard/group/payouts?paymentType=OutgoingPayments

10 Likes

Also happening to me too, tried clearing my cache, switching my browser and its still been infinitely loading for an hour

2 Likes

this happen the same with editing the group split too, even when I received the 2FA email it still stuck at the loading screen

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Appreciate the report, we will start looking into this right away. We have a tentative fix ready and will share updates as this goes out.

3 Likes

Hey folks, we rolled back the change that caused the issue; users should see payouts on creator hub being fixed on a rolling basis – please let us know if you continue to see issues.

As a workaround, the legacy page on our main domain (www.roblox.com) should still work if you’re blocked. Apologies for any churn on this front and thanks for everyone’s continued patience!

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