Groups continue to be locked after all violations have been appealed

My alternative account “LifetimePremiumBoss” got unfairly enforcement banned by Roblox’s Moderation AI. This wasn’t really a big deal, as every violation was appealed.

This should’ve been the end of it here. However, when I went to check the groups I was holding on this account, I saw EVERY SINGLE GROUP THAT I OWNED ON THE ACCOUNT was LOCKED.

This wipe of my groups has caused me to lose around 800,000 Robux total, which is about $3000 USD through DevEx. This is a lot of money that I’ve lost because of Roblox automatically purging every group this account owned once I received this enforcement ban on my account. Again, every violation on the account was accepted. If they were locking my groups because I was terminated, they should be reinstated by now.

It is insane that the AI which powers moderation has this much power to where it can lock people out of their revenue source because of a few violations. I’ve already contacted Roblox Support regarding this issue, however I’m assuming they’ll just reply with a prompt and not help me whatsoever.

Here is the list of affected groups which are to be unlocked/reinstated:

A private message is associated with this bug report

20 Likes

This seems like a really critical vulnerability in the already poorly managed AI moderation issue. Hopefully you can get your groups unlocked.

6 Likes

Doesn’t make sense how even when the bans were appealed, there were still consequences, especially THAT impacting, this is very problematic and hope this gets resolved.

7 Likes

this sets an awful precedent and as a ugc creator it is really scary that AI moderation can be the decider in whether you get to keep or lose all of your income, i hope you can get this resolved

8 Likes

It’s scary how even you appealed the violation, every source of income you had on Roblox was locked and taken away.

I’ve seen too many people lose their groups over nothing and it’s making me question if I want to continue developing on this platform any further.

6 Likes

Insane. Best of luck recovering these accounts

Bumping this, Support is yet to reply after a day. @starhiker13 please help resolve this for me, this is impacting my revenue. Especially after the issue where group funds were getting removed, I need to see what has happened on these groups.

Bump, had 5-6 of my groups locked lol support has yet to reply after weeks.

1 Like

Bumping this AGAIN, still no reply from Roblox Support. I can’t access my revenue from these groups until they’re unlocked. I shouldn’t have to beg for my groups back after they got removed for no reason. My groups haven’t broken any rules, and the violations that were broken on the account have already been appealed. My groups should be up by now.

1 Like

Aren’t you the same creator who is continuously uploading sexual emotes to Roblox and repeatedly trying to abuse appeals to get them restored? Aren’t you the same creator that uploaded this? I wouldn’t be surprised if your communities were also moderated for other reasons which may be why they’re not restoring them.

its not abusing appeals if roblox decides it abides by the rules, im simply creating accessories which the community wants. if roblox didn’t like my accessories, they would go down and never come back.

It’s not impossible for appeals to be incorrectly accepted. This may also be why your communities are still locked. They may be locked as a safety precaution.

if the community wants needy emotes then maybe they’re the problem.

1 Like