Groups still locked despite successful account unban

Bug Reports Roblox Application and Website Bugs
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1

My Maxoratus account, along with my MaxsUGCHolder and Rusware alt accounts, got terminated on June 25th. The groups owned by all of three accounts got automatically locked

And just now, I got my accounts unbanned, but the groups owned by them are still locked.

All groups affected. Even ones with little to no activity for 1+ years.
(By the time I am writing this, 3 of my groups I own, “Maxoratus” “Yo, gurters!” and “RETROSLOP GAMEJAM GROUP” has been unlocked, so the links for them won’t be included in this report)

I will list the affected groups below:

Maxoratus owner:

MaxsUGCHolder owner:

Rusware owner:

Support ticket numbers can be seen in private content.

Expected behavior

Groups should automatically unlock once an account gets unbanned.

A private message is associated with this bug report

2

Hi, I had the same experience. I don’t know why roblox doesn’t fix this, but from what I know the only way you can resolve this is through support tickets.

1 Like
3

Groups got unlocked.

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