This problem started occurring around August 25 in which whenever I enable the captures within an experience, it doesn’t cancel out the CoreGui. I have tried closing the captures as well as closing Roblox entirely, but to no avail.
The device I used is iPhone 15 Pro Max version iOS 26.6.1
4 Likes
Hello! I hope you’re doing well.
Thank you for taking the time to submit this issue and for reading our message.
To help us move forward, we’d appreciate your support with a few questions:
Don’t worry — we’ve got you covered!
You can find step-by-step instructions on how to generate and send the log How to post a Bug Report - Bug Reports - Developer Forum | Roblox
Following these steps will help us better understand the issue and work on a solution more efficiently.
Thank you again for your cooperation!
1 Like
The device I using that the problem occurs is mobile.
1 Like
PXXNCE
(PXXNCE)
September 1, 2026, 3:11pm
4
same, happen to me. usually when taking screenshot with capture the gui is not get captured.. but recently its capture with the whole game ui
I wonder if my post will even get read by a staff member [not a bot] considering it’s still flagged as needing information (in which I provided).
Steps to reproduce the issue:
Open Roblox on iPhone
Join any experience
Enable captures and tap the button
Realize that the CoreGui is still visible in my screenshot
DAON0917
(daon)
September 4, 2026, 9:04am
7
same here, the joystick and jump button still remain after capture. im on ipad 7.
1 Like
Can you reevaluate my post, I added the requested information. I want a Roblox staff to help me with this problem.