A few weeks ago (before any restrictions on the middle east), my roblox account has been relocated to Saudi Arabia, I want to be very clear when I say this, I do not reside nor have residency from Saudi Arabia or any country in the middle east.
I have done what everyone else would, sent a ticket to support.
I got a response saying that they contacted the billing department and they should answer within 1-5 days. I patiently waited, just to be greated exactly 5 days later with a message saying support cannot change account location (not true).
I later realised that if support associates your issue with wrong currency it will be sent to the billing department automatically, however the billing department specifically cannot solve those issues.
I also realised that the support thread will only help if you receive this as your first reply
I am unsure exactly what Iām supposed to do. Do I just keep sending tickets until I receive that specific one (I have already received it and provided valid ID proof, however that ticket might be lost as it has been over 5 days without any response)
Any help is greatly appreciated.
