Help weird BillboardGUI above head [Video + Script]

  1. What do you want to achieve? Hello, I have a problem with a BillBoardGui with text labels inside, the problem appears only on mobile. Please watch the video to understand what happens in certain camera positions. I don’t understand where this problem comes from, I tried a lot of things in the BillBoardGUI and text labels settings, nothing seems to work. Thanks

  2. What is the issue?

local Players = game:GetService("Players")

		local rep = game:GetService("ServerStorage")
		local nametag = rep:WaitForChild("NameTag"):Clone()
		local head = char.Head
		nametag.Parent = head
		nametag.Adornee = head
		local uppertext = nametag.UpperText
		local secondtext = nametag.SecondText
		local Simpsons ="IntValue")
		Simpsons.Value = #plr:WaitForChild("Creatures"):GetChildren()
		plr:WaitForChild("leaderstats"):FindFirstChild("Simpsons").Value = #plr:WaitForChild("Creatures"):GetChildren()
		uppertext.Text = Simpsons.Value
		if uppertext.Text == "134" then 
			uppertext.TextColor3 = Color3.fromRGB(76, 157, 255)
			secondtext.TextColor3 = Color3.fromRGB(76, 157, 255)

wheres the code that updates the contents of the GUI

game.ReplicatedStorage:WaitForChild("Nametag").OnServerEvent:Connect(function(plr, data)
	if not plr:WaitForChild("Creatures"):FindFirstChild(data) then
		local newval ="BoolValue")
		newval.Name = data
		newval.Parent = plr:WaitForChild("Creatures")
		plr:WaitForChild("leaderstats"):FindFirstChild("Simpsons").Value = #plr:WaitForChild("Creatures"):GetChildren()
		plr.Character.Head.NameTag.UpperText.Text = plr:WaitForChild("leaderstats"):FindFirstChild("Simpsons").Value
		if plr.Character.Head.NameTag.UpperText.Text == "134" then
			plr.Character.Head.NameTag.UpperText.TextColor3 = Color3.fromRGB(76, 157, 255)
			plr.Character.Head.NameTag.SecondText.TextColor3 = Color3.fromRGB(76, 157, 255)

and the code that fires that event

There was no event in the video, the problem is totally independent

“on server event” means the code is being run by an event from another script

Yea but this part of script not cause any problem. The problem appears even if the event has never been used

it could just be a roblox problem if its only happening on phone

I think it’s related to something that is on the map, because in the previous update this bug doesn’t appear but now it appears while none of the scripts have been modified … I don’t know it’s pretty weird and it prevents me from updating my game

Hello i still have this weird issue with nametag. I noticed some other game with same bug on mobile. Please help

none of you have ever encountered this problem when creating a game?

Make it one label, and concatenate the string. Might make it less laggy, and there is no reason to have two.

I just tried it and it doesn’t change the problem. This is not related to a lag problem, my game is well optimized and has little latency. It seems to be related to I don’t know what, maybe textures or GUI surfaces or the sky, or maybe some meshs I don’t really know I tried so many things. I never had this problem before updating my game, it’s not related to the script because even if I delete all the scripts in my game the problem persists

What are the properties of the billboard gui?


But I tried everything with, literally, it seems to be a roblox bug, not optimized for mobile players, because this bug does not appear on computer. Somethings on the map seem to provoke that

Hi i still didn’t find any solution if maybe someone know how to fix this bad bug… thank you