Help with startercharacter not moving properly

hello, i have a custom Rigged StarterCharacter and it wont move correctly when spawned in, i messed with the groups CanCollide and Humanoid HipHeight and nothing works, the black on the custom model is a Decal Showing the front of the model, as u see the front of the model and front of the humanoid are facing the same way, also the characters rootpart is also facing the right way, and primary part is set to HumanoidRootPart.

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Try making it Massless or change the RootPriority to 1 or more for the RootPart

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still doesnt work for some reason idk whats the problem with it, the other ai i put in starter character and it works fine