High Console crash rates

Bug Reports Engine Bugs
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We’ve been experiencing high crash rates on Console for some time now, but we are unable to narrow down the cause. The analytics unfortunately don’t provide us any information about the crashes so we are unable to reproduce the issue or find a resolution.

We’ve tried reaching out to players to figure out what they might have been doing to cause the crash, but the response vary greatly. The crashes just seem random.
We are also not aware of any memory leaks.

We would really appreciate if someone could take a look at this issue with us and help us resolve it.

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Hello! With the release our new PS5 native app earlier this week, you should start to see your crash rate decrease as more players move to the new version. If you are in contact with players on PS5 devices, encourage them to move to the new version to take advantage of the increased stability.