Introduction to Hokui 
Hokui is an açaí palm related group, fused with a flourishing Development and Staff Team, we are hoping to revolutionize the common concept of this industry. From all sorts of crisply mixed bowls to our tasty new juices and smoothies, our objective is to suit visitors with our admirable straight forward experience. Trusting to leave our guests with their burst of the sunshine season, we introduce to you our handbook!
Want a job? Do our in-game tutorial! This tutorial will show you how to be a juicer and rank you upon completion.
Group Position Knowledge
Customer: A member of Hokui. Customers can become a Juicer by doing our tutorial in-game! After they complete the tutorial, they will be ranked up.
Honorable Customer: A member who has made an impact on Hokui, typically former Executive Officers or former members of our Board of Directors and above. This role is also applicable to former developers.
Alliance Representative: Individuals who represent our allies at Hokui.
Junior Juicer:
Rank Limit: ∞
The first low rank; these are individuals who are fresh out of training & are now allowed to work as a Juicer at the restaurant.
Juicer:
Rank Limit: ∞
Official rank gotten to through XP. You may earn XP by mopping spills, serving customers, and serving NPCs.
Pro Juicer:
Rank Limit: ∞
A skilled individual who is on their way through the ranks, that illustrates a dynamic position in our cafe, alongside a well capacity to form our delights.
Expert Juicer:
Rank Limit: ∞
Another rank gotten to as well through XP. Features a reasonable stance upon our cooking systems and has sufficient information to instruct somebody else.
Star Juicer:
Rank Limit: ∞
Final rank out of of the juicer ranks, and the only rank with qualification for a Management position. Illustrated enough activity to earn this rank.
Lead Juicer:
Rank Limit: ∞
These users have been scouted as Star Juicers by our Coordinator team, and have to prove to our employment team that they are ready to advance in their career at Hokui. These users act as a role model to other workers and still work as a juicer, while also being considered for Supervisor promotions.
Supervisor:
Rank Limit: 65
First official Management Team rank, and have the following internal obligations:
- Playing the cafe on a consistent basis
Manager:
Rank Limit: 45
Managers are a more senior management member at this point, and have the following obligations:
- Continue to remain consistently active at our cafe
- Participate in consistent internal manager discussions regarding staff operations
- Recommend Star Juicers to our coordinators for Lead Juicer promotions.
- Hosting Minigames for our players at the cafe
Coordinator:
Rank Limit: 15
Coordinators are official members of Senior Management, and have more advanced responsibilities and obligations to Hokui. Those chosen for this role have been trusted dealing with internal Hokui operations, including the following:
- Managing the behavior and activity of Lead Juicers
- Conduct internal employment and recruitment
- Host recruitment shifts to engage with our Star Juicers and future management members
- Planning and hosting community events
- Work closely with Executives for operational changes.
Relations Board:
Rank Limit: 7
Our Relations Board members should be your point of contact for any alliance related concerns. They are hand selected members tasked with the following:
- Writing and reading alliance applications
- Hosting events with our alliances
- Managing the activity and compliance of our alliances
- Public Relations
Executive Assistant:
Rank Limit: 8
Our Executive Assistant role is granted to those who have excelled as a Coordinator, proving they are worthy to be an official Executive at Hokui and deal with all internal HR operations. They are tasked with the following:
- Shifting at the cafe
- Managing the behavior and activity of our Management Team
- Handles Management promotions, consequences, and inactivity notices
- Assists in hosting events and ensuring they run smoothly
Executive Officer:
Rank Limit: 6
Our Executive Officer role is granted to those who have been with Hokui for quite some time, and have shown that they can have an official area of focus to lead. These focuses are divided into Management Compliance and Community Engagement
Three of our Executive Officers handle Management Compliance, which includes:
- Handles internal management, establishing activity standards, and reforming inactive management members
- Compliance Leads may be contacted by any management members concerning excusing missed activity and general activity inquiries.
Community Engagement
Three of our Executive Officers handle Community Engagement, which includes:
- Managing the planning of events, while they do not have to actually host or attend them, they must ensure they are being planned
- Ensuring events are being hosted on a consistent basis
- Running our social media
- Working with our Relations Team to plan events
Board of Directors:
Rank Limit: 4
Our Board of Directors are the members of Hokui that have shown long term dedication with prolonged and overachieving activity, as well as a sense of genuine care for Hokui. These members are trusted with almost all Hokui internal information and aid in leading the group to success.
Their primary responsibilities include:
- Reviewing Management member consequence appeals (limited to warnings and reminders)
- Works closely with Leadership and conducts internal affairs to ensure operations run smoothly
- Responsible for guide updates and additions
- Oversees the Executive Team in terms of behavior and activity
For internal staffing and potential Executive concerns, a Board of Directors member should be your first point of contact before reaching Leadership.
Vice President:
Rank Limit: 2
The Vice President role is given to an individual trusted with being an administrator and co-leading Hokui’s internal management operations. The Vice President role includes overseeing an Executive department, and acting as a mediator and head of the executive team as a whole. They are the head of staff and are trusted to act as a ‘checks & balances’ team.
President:
Rank Limit: 1
The individual with this role is the second and highest portion of the Leadership team. The President is trusted to lead greater operations of Hokui such as discord managing, development duties, financing, whilst still being a head of staff.
** Creative Director:
Rank Limit: ∞
Our Creative Directors are project advisors or developers chosen by the Owners to assist the internal development of the project. The Creative Directors are credited individuals who specialize in game concepts and management.
Co Owner: This role is reserved for besocial, a co-founder of Hokui.
Owner: This role is reserved for hardlaunch, the Owner of Hokui, a game developer and director.
Important Links
Listed below are all of our game links at Hokui.
Roblox Group
Roblox Game
Affiliate Guide
In the event that you would like to affiliate with our group, contact a Relations Board member answering the following questions listed below. Before applying, please make sure your group meets our group’s standards & criteria before applying. Any questions regarding your own application or our alliance system, contact a member of the Relations department.
Requirements:
- Group must have at least 200,000 Roblox Group Members 5,000 non-botted Discord members.
- Activity within the group itself, and the discord on a daily range.
- Absolutely no history with selling ranks, discriminatory actions, and/or drama within the industry.
- Willing to collaborate and plan events with our Relations Team whenever needed.
- Has 2 prepared representatives to announce all of Hokui’s events/wanted announcements.
Alliance Application:
- What sparked interest to apply for a partnership with Hokui?
- How will you benefit our group?
- May you link your ROBLOX group & Discord server?
- Please add two Discord usernames for your group’s representatives.
Formalities
Here at Hokui, we strive to have a positive and memorable impact on our customers, and therefore, we have rules and preferences for our guests to follow at the cafe.
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Suitability: While going to the cafe, we 100% encourage you to be who you are, but in a mature way. We ask that no bypassing, explicit clothing/music, or trolling takes put. In the event that so, a prompt server mute will be put into place.
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Regard: All through your visits to the cafe, we ask that you just treat all of the juicers and managers with as much respect as possible. In spite of the fact that we do get miscommunications and unsettling experiences happen, it doesn’t pardon an abuse of respect. When said miscommunications do happen, there is always a higher point of authority you may contact, as stated in the contact information guide below.
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Clashes: Everybody is bound to have a contradiction which causes further issues, but in our game, we ask that it’s either privately talked about or it’s brought to DMs. We are not going to tolerate any level of unforgiving chat, or any slight negative tension.
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Consequences: For guests, we do in fact have a code of conduct for those who do not follow our rules. Trolling, disrespect, immaturity, or anything along those lines will result in a warning, followed by a server mute if continued. Any form of discrimination or exploiting will result in an instant p-ban.
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Point Cheating: Point cheating will be an automatic staff blacklist and you will no longer be able to receive points or use them for any purposes. They will be removed from your account.
Ban Appeals
If you unfortunately got banned from any one of our games, you can appeal by directly messaging an Executive Assistant or above. You may also join the game and ask a management member to contact an Executive Member for you to appeal. Lastly, you may ask on the group wall, requesting for an Executive to friend you so that you can appeal.
If you are banned from our Discord, you must contact a server moderator. You may ask for one of their tags via the group wall.
Requirements:
- You must wait one month after your consequence in order to appeal.
- Permit us 48 hours to audit your request.
- Trolling in your appeal will result in an irrevocable ban.
- Please be truthful in your responses to demonstrate that you’ve truly changed from your past mistakes.
- If you happen to fail your appeal, you cannot re-appeal until 2 weeks have passed. If you fail a second time, this cooldown will increase to one month. If you fail a third time, this cooldown will increase to two months. If your appeal gets denied a fourth time, you will no longer be able to appeal.
If you believe your appeal was wrongfully denied, you may contact a Vice President or above.
Low Rank Knowledge
If you’re an aspiring juicer, trusting to work up all through our positions, it would be ideal if you utilize the guide underneath in a like manner. — At Hokui, we have a system where customers can do an in-game tutorial in order to rank up to Junior Juicer, in which the rest of the positions points are required.
✿ Junior Juicer+
To obtain Junior Juicer, you must join the game and do the automated training tutorial. The tutorial is available in-game. To further rank up, Junior Juicers must work at the cafe and obtain XP. XP is earned by giving individuals food items, after making and planning them of course. Junior Juicers cannot further rank up through trainings.
- Juicer requires 100 XP.
- Pro Juicer requires 200 XP.
- Expert Juicer requires 300 XP.
- Star Juicer requires 400 XP.
✿ Eligibility for Management Team
Hokui chose to incorporate a workforce which comprises of hard working Star Juicers being reliably assessed and internally examined to see who meets our criteria, and who merits a spot on our Management Team. The Employment Team looks for committed, dynamic, and great communicational gifted members for this part, so when serving, make sure you bring out these characteristics of yours.
Star Juicer Promotion Guide
Hey, Juicers! If you’re a Star Juicer with a passion for a spot on our Management Team, read the guidelines underneath made for you all to reference when working up!
- 30+ minutes on a daily basis (You should attend the cafe for 5 out of 7 days each week. Go above and beyond (30-60 min a day) for a quicker promotion)
- Must be in our Discord server and be able to be active in it
- Professionalism, maturity, and hard-work actively displayed
- No record with hinting, violating our policies, or having any consequential past; bans, p-bans, Discord moderation, etc
- No safechat
- Over the age of 13
- 90 day account age
- No history of point cheating; you will be permanently management blacklisted if caught and will need to contact an Executive Assistant+ in our server to appeal (point redemption blacklists cannot be appealed)
- If you denied an offer to become a Lead Juicer, you must reach out to a Coordinator above if you would like to change your status.
Verified Juicer Gamepass
Hokui offers a purchasable rank titled ‘Verified Juicer’ which is entirely an in-game rank (meaning you will not be ranked in the Hokui group), but provides eligibility towards a Management Team rank instantly. Once you buy this gamepass, you’ll have full authorization to start working to be noticed as if you were a Star Juicer.
Perks:
- No Training Required
- No Points Needed for Rank Up
- Instant Management Eligibility
- Exclusive Particle
Contact Information & Hierachy Guide
The following guide will teach you who to contact in time of need. We hope this guide helps you reach the right point of contact for any questions or concerns you may have.
Management Team:
The management team members should be your first point of contact for questions or concerns regarding general operations.
Our Management Team consists of those ranked as a Supervisor, Manager, or Coordinator. These users collectively handle any in-game disturbances and are tasked with resolving issues between customers and juicers. You may contact the Management Team if the following applies to you:
- If you have an issue with a customer or a juicer whilst in-game
- To report any instances of a juicer who has broken the rules or abused their power. Please have adequate examples and evidence
Please note that Management members are your FIRST point of contact if any of your questions or concerns pertain to those listed above.
Relations Board:
You may contact those ranked in the Relations Board role if you have any questions regarding alliances and relations. See the ‘Affiliate Guide’ section for more information.
Senior Management Team
Our Senior Management Team are specific to our Coordinators. Our Coordinator Team can assist you with the following questions or concerns:
- Promotion Eligibility
- Recruitment Shifts and recruitment inquiries
- Questions regarding events
- Reports concerning our Lead Juicers
If any of your concerns have to do with those listed, you may contact a Senior Management member.
Executive Team:
Our Executive Team consists of those ranked as an Executive Assistant, Executive Officer, or Board of Directors. This team should be your SECOND point of contact if none of the above issues relate to your question or concerns. Our Executive Team can assist you with the following:
- If you need to report a Management member who has broken rules (please have evidence or we may not be able to assist you)
- If you want to appeal a permanent ban (You may also ask on the group wall)
- If you believe you were falsely banned from the server, an Executive will look into the situation and confirm whether it was false or valid
- If you have any questions regarding staff operations (Some information is confidential)
- If you have questions regarding events and hosting them
Board of Directors:
Our Board of directors are our Senior Executive Team. Please ensure that before contacting a member of our Board of Directors, that you have read through the other roles to ensure that a lower rank cannot handle your inquiry.
Our Board of Directors may be contacted for:
- Any reports concerning an EXECUTIVE who has broken rules (Executive Assistant or Executive Officer).
- If you are unsatisfied with the way an Executive handled a concern (provide valid examples and screenshots)
- If you are unsatisfied with rules the Executives have put in place (provide valid examples and screenshots)
- Management members who want to appeal consequences
- If you are uncomfortable with a report being viewed by the entire executive team, you may ask the Board of Directors to privately handle the case
Leadership Team:
Our Leadership Team consists of our Vice Presidents and above. The Leadership team is the last level contact, and should only be contacted if none of your concerns can be handled by the ranks below.
The Leadership Team can be contacted in the following instances:
- If you are a management member who believes they were wrongfully terminated
- If an Executive is breaking rules and a member of the Board of Directors cannot handle it
- If you need to report a member of the Board of Directors
- If you have any reports on our development team or Relations Board
- If you disagree with the way an Executive or Senior Executive has handled a situation (adequate evidence required)
- If you disagree with rules/systems put in place by the Executives
Owners
The owners should only be contacted for development related concerns or issues involving the President.
It is preferred to message via Discord for faster responses from any of these teams.
Written by,
Besocial
Co Owner
hardlaunch
Owner
Reviewed & Edited by the Hokui Executive Team
Last updated February 26, 2026