This is a support category for asking questions about how to get something done on the Roblox websites or how to do something on Roblox applications such as Roblox Studio.
You can write your topic however you want, but you need to answer these questions:
What do you want to achieve? Keep it simple and clear!
My game was taken down for being “sexual” however, there are no sexual aspects at all in my game. I have people that want to play and have spent money on the game but I have no idea when it will be back up. I filled out the support forum but it has no eta on when it will be fixed. the appeals section doesnt even include this because it is a game and not an asset. I am losing my mind.
What is the issue? Include screenshots / videos if possible!
My game was taken down and I ahve no idea how to get it back up. here is the games tiktok so u can see that I am to lying about the content. TikTok - Make Your Day or just @officialbrainrotfactory on tiktok.
As you can see its been deleted and I cant get past “setting up server” when trying to open the game.
What solutions have you tried so far? Did you look for solutions on the Creator Hub?
I tried using the support forum but I have no idea if that will ever come back and if I dotn solve this in 30 days then I will lose the game forever which sucks cause I put a lot of time in it.
After that, you should include more details if you have any. Try to make your topic as descriptive as possible, so that it’s easier for people to help you!
I already tried contact support but with no eta of when this could be resolved, it seems like I need another option for more direct contact. I am not going to leave my game in “the shitter.” I spent a lot of time on building a highly modular factory system and not making the game p2w af.
It is possible to download it from the Creator Hub, although with the help of an extension I think (unless you can figure out what the http endpoint for it is)
I think the popular extensions has it, I use a less popular extension https://roqol.io/
tbh, the best solution is probably to leave roblox
I was able to download it, but I tried posting it and it just got instantly taken down again. Which is really weird cause I literally made every asset in the game. But, I understand roblox is very serious about moderation. I got some bs automated reply on my support ticket that basically told me that they didnt plan on correcting it and they had reviewed “all available evidence” (whatever that means on a private game when they have no screenshots/video ). I submitted another ticket this time and quickly replied with some screenshots and my tiktok so maybe they will actually look at that. I guess I’ll have to hope my ticket goes to a human being this time around.
Here are some images of the game if ur interested, these may end up being the last.