Last night, I received a copyright removal request from Roblox over the following UGC item.
I want to send a counter-notice because I was the one to model and texture this item, which makes the item fall under fair use. However, I’m no lawyer, and I don’t know what exactly I have to send to copyright_agent@roblox.com.
I know I have to email them a bunch of a bunch of legal jargon, so if anyone could provide a tutorial/template, that would be greatly appreciated!
You cannot counter Roblox DMCAs, they will ignore you.
My friend, however, did get a custom response from a higher up when he sent a counter notice against Roblox.
“Thank you for your message. The DMCA is a legal framework that allows third-party rightsholders to send requests to online service providers to remove infringing content hosted by the provider. Roblox is not a third-party rightsholder in this case given that the removal pertains to infringement of Roblox’s intellectual property on its own platform, and therefore we reserve the right to treat counter-notices as appeals of a moderation decision. As such, we have reviewed your appeal and as mentioned previously, Roblox believes that removal was appropriate here and will not be restoring the content in question.”
This could either be a false/mass reported DMCA takedown, or its a official creator who DMCA your ugc item.
But I don’t have anything to give you of how to write a counter unfortunately.
Sadly if your DMCA is from Roblox, they will just flat out ignore you and shove you under a bus. Yet another thing that Roblox needs to improve.
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