I have paid out 4 different people Robux from a game I own that is generating revenue via developer products and gamepasses and all 4 people got declined for Robux not being earned. As far as I know game revenue is the very definition of Robux being earned. So is Roblox intentionally not paying people out, or is there a new definition of earned Robux that I’m not aware of?
1 Like
Need a response please, this is a gigantic problem for my life.
1 Like
Doubt anyone here will be able to help you. Your developers should contact Support - Roblox, there’s a category specifically for devex:
1 Like
This was discussed in another topic about donation games, but the only thing counted as income is passes, premium players and dev products created by the owner or group. Third party sales don’t count. 
1 Like
If you get paid by a group does it count? Like the group owner gives you a payout from the group? Or is that considered a third party sale? 
1 Like
It does, but here is where it gets complicated. Say that the group made 100 robux from a player buying a pass or dev item. Then after the roblox tax, you have 70 robux in the group account. Then you pay someone in the group that 70 robux and later on they make enough to cash out in devex. When you try to cash out in devex, the staff is going to check the history on that robux.
These are the issues you run into. Say that player that purchased a pass for 100 robux for example. If that player got his/her robux from another player through trade and not by buying it directly, then roblox considers it to be “non-earned”. This trickles all the way down to the last player that tries to cash out via devex. This also applies to 3rd party sales, say that same player again that bought the pass for 100 robux acquired his/her robux through 3rd party sales. Then again, because of how that previous player acquired the robux, it is considered “non-earned” and again the last player holding the bag so to speak, can’t cash it out. You can still spend it in-game all you want without any issues, but when you try to convert it to cash, you get stung every time. It took a lot of trial and error over the past year to figure this out as if you read the devex terms and such about cash-out, it spells all this out in a very complicated and confusing way. 
“Earned Robux” only include Robux you have earned in complete compliance with the Roblox Terms of Use, which include the Roblox Community Standards, through the Services from either (a) virtual items (such as clothing for an avatar) that you created or (b) virtual experiences that you created. Robux acquired in other ways (such as Robux obtained from a membership plan or referral bonus, a purchase of Robux or gift card, or trading/selling virtual goods that you did not create) are not Earned Robux.
1 Like
Does this matter at all if the cash out amount is big enough? I have friends who have devex’d millions and some of the income was from the 40% method where they had deals with UGC creators to display their items inside their games.
Edit: To follow up on this, if the idea of a limited sale being used to buy a gamepass becomes unearned robux, then how can any game developer ever be approved for DevEx? I have spent hundreds of thousands on games, big games too, using funds I had in the past from selling limiteds, and based on this logic they would all be disqualified.
The cash out amount has to be the minimum, with no limit on the max. How do developers ever get approved is a good question. A forum search reveals a lot of compliants about the same issue.