Huge spike in "Platform Crashes"

Hey, thank you for the report. The team is currently reviewing this issue.

At the moment, we’re still trying to determine whether this represents real server crashes or an anomaly in server crash reporting.

We’ll follow up once we have more to share, thank you!

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Following up! This should be resolved now. It was a reporting issue.

If you’re still seeing elevated platform crashes please let us know and we can take a look.

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Hello!
Still reporting alot of platform crashes on my experience sadly.

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the amount of platform crashes hasn’t been going down, for my experience atleast. DesertStorm | Play on Roblox

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My servers are actually crashing and the platform crash rate does not seem to go down.
Affected game


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To add onto this, I just did admin abuse about 1.5 hours ago and got a spike of 10k platform crashes, and my ccu during AA was less than half of what it normally is. (no players actually mentioning crashing though so idk)

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Ever since the platform crash reporting issue, the server allocations for my game have been messed up. I think it is plausible that it is related.

I have not modified matchmaking (it has always been heavily weighted to prioritise server occupancy).

My game relies on having busy servers rather than players being split between empty servers, so this is a problem for me. At the moment it has low CCU so it relies on only 1-2 servers being used (which was the behaviour before) rather than players being split up

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Hey all, apologies for the confusion. This has been mitigated now and you should no longer be seeing these crashes.

3 Likes

My experience has successfully stopped sending these crash reports, thank you for addressing and fixing this issue.