Hey, I’ve somehow lost the verification mark on my profile. I haven’t changed my username or done anything that should have affected it.
It’s still working in game, but it doesn’t show up on my profile at all. It works fine for other developers, so I don’t understand why I’m the only one experiencing this issue.
I expect my verification mark to appear on my profile as it normally does. It is still working in-game, so I believe it should also be displayed on my profile.
UPDATE: I’ve contacted Roblox support about it and they’re now telling me that I’m ineligible? I believe that I’m eligible for it and if I wasn’t eligible then why would I get it previously?
Why was this marked fixed if the issue was not resolved? I still didn’t get a response neither I did reinstate the verification checkmark. I haven’t done literally anything that could affect that.
I’ve worked for several popular games including a game that has reached 8K CCU made by another developer. I contributed to it and I’ve also made many other games under my studio.
And yes I did qualify for the badge and it was falsely taken away from me which is very bothering.
It has been now 10 days with no help at all. @Caelestene sorry for the ping, but this issue is very annoying. I’ve been trying to deal with support for 10 days and there’s nothing happening but useless AI responses.
Would be much appreciated if you could take a look.
Do you still maintain ownership and/or 10% of the revenue split of the game? It has been speculated that you need to maintain a 10% stake for an extended period of time post-verification.
