I can't advertise anymore

  • Describe the bug. Describe what is happening when the bug occurs. Describe what you would normally expect to occur.

I successfully advertised Dungeon Life once and only but haven’t been able to do it a second time, whether I try to re-use the original ad or make a new one. I create the ad, and it takes me to the User Ads page, and I click the Gear -> Run Ad, and type in a bid of 1000 Robux, and click Run, and click Place Bid, and it seems as if nothing has happened.
The bid is still entered in the Bid in Robux field, the ad is still ‘not running’.
Refreshing the browser page doesn’t seem to help.
I’m using Chrome.
The ad is in the Dungeon Lifers group creation page - let me know if you want privileges to see the page. (https://www.roblox.com/develop/groups/4303655?Page=ads)

  • Would a screenshot or video help describe it to someone? If so, post one.
    Might be too fast to see what’s going on exactly but: https://gyazo.com/d295596e4beb126a2ec1b75957c8c939

  • When did the bug start happening? If we can tie it to a specific release that helps us figure out what we broke.
    I successfully ran an ad at 12:15 AM on 10/7 - the next day I tried to run one at 11:30 PM with no luck. I thought maybe it was just a temporary server issue so I sponsored again, but today (10/15) I’m trying to run another ad and failing.

On the bright side it doesn’t charge me the robux either. It just seems to do nothing.


Try disabling ad-blocker if you have it on.


This. For whatever reason adblockers break the advertising system. Pause it or stop it, then it should work.


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