Immersive ads not working even after a month

hi there!

I’ve added the immersive ads to my game, added a placement (showing on the tab), nothing is covering the ad but still after a month it doesn’t show anything inside the game or on the create website.

I don’t know what to do sincerely to make it work, I ve waited to see if it starts working but it didn’t. I meet the criteria as the game gets 3-4k+ players daily but still…

Game link : Cartoon Tycoon: Infinite Worlds - Roblox

The ad was created using the model from the toolbox, with a policy info script