Immersive Videos are bugged

Apparently, in my recent obby that qualified for Immersive Ads, little or no Immersive Video is appearing, while in my other obby with a similar average number of players, it is giving more than 1.8k impressions per day! (Remembering that yes, I activated the option to show videos in AdsGui)


A private message is associated with this bug report

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Thank you for the report. We have assigned to our team for review.

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Hi

I am an engineer working on this, mind sharing the two universe’s id, so that I can take a look?

Thanks!

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Hello Tank! Here it is:

Bugged place: 122583052697131

Normal place: 10481302998

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Hey! Thanks for reaching out about this. We looked into the difference between your two experiences, and it seems the main factor is player engagement. In the higher-performing one, players spend more time and interact more, which creates more opportunities to show ads and earn from them. Let us know if you have any other questions!

sorry for delay, and the investigation takes time.

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