Hi Creators,
We’re committed to ensuring everyone’s time on Roblox stays safe and civil, and we’re constantly improving our systems to be more effective and transparent. We know that moderation has been a source of frustration; as we continue to improve the ability of our systems to identify content that violates the Roblox Terms of Use or Community Standards in shared spaces, we also want to keep Group and Community owners informed on what’s happening and provide the tools necessary to keep their spaces safe.
As a reminder, Groups allow multiple creators to work on the same experience, share assets, and more. Communities, which we renamed last year, are a hub where you can update players by posting announcements and connect with your players via walls.
As we continue to roll out Forums for Communities, and with some recent clarifications in our Terms of Use, we wanted to share a quick reminder on how our policies apply to groups and communities. Be sure to review the full Community guidelines, and Group guidelines.
Group and Community owners are responsible for keeping their spaces safe; if we believe that owners aren’t taking proactive measures to ensure a healthy environment and to moderate potentially violative content, these spaces may be limited or removed from Roblox and owners may be restricted from owning Communities or Groups in the future. If a Group or Community owner posts content that violates our policies in their space, they may also be suspended or banned from Roblox - the same as any other community member. You can still appeal moderation actions within 90 days if you believe they are incorrect.
What can I do to keep my Community/Group safe?
Communities
Community owners can create roles to give trusted members the ability to moderate the Community and delete wall posts, kick or ban members, and monitor the Community audit log. You can restrict which users can post on the wall, restrict who is allowed into the Community, and more. Learn more about managing your Community here.
Groups
Like Communities, you can create roles for Groups to limit which creators on the team can take different actions. Last year, we launched the Group Activity Tracker so you can see where you can see actions your collaborators are making to your Group, such as updating/assigning roles or uploading assets. You check your Activity History in Studio, to keep track of who made changes in the Group’s Experiences. As an owner, you retain the ability to remove other creators from your Group.
What new moderation tools are coming?
Based on your feedback, we’re hard at work building a few much-requested additions to give you additional tools to moderate these spaces.
For Community owners, this includes:
- More robust spam filtering on the content your community members’ posts’
- A list of blocked words and phrases that you can control to automatically prevent members from posting anything that isn’t relevant to your Group
And for Group owners, you’ll soon be able to:
- Freeze certain features within your Group, such as asset uploading, to give you the time to ensure your Group is safe
- Deeper auditing and reviewing features to closely track what your collaborators are doing
Keep an eye on DevForum — we’ll keep you updated on our progress as we launch these tools over the coming months. We welcome all feedback; tell us what tools you want to see added in the future!
